Cancellation Policy

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What is the Cancellation Policy for Treva Iconic Jewels?

Our Cancellation Policy is designed to offer you maximum flexibility in managing your orders. It provides clear guidelines and procedures for easily cancelling an order placed on our website.

Is it possible to cancel my order after it has been placed?

Absolutely! You have the option to cancel your order as long as it hasn't been shipped yet. To ensure a smooth cancellation process, please reach out to our dedicated customer support team at your earliest convenience. Kindly provide them with your order details.

Is there a time frame within which I can still cancel my order?

We encourage you to reach out to our customer support team to request a cancellation whenever you're ready. We will do our best to accommodate your request, and cancellations will be considered based on the order's processing status.

What is the best way to request an order cancellation?

To request an order cancellation, please feel free to reach out to our customer support team. Our team is here to support you every step of the way during the cancellation process and offer any assistance you may need.

Can I make changes to my order or cancel it if needed?

You have the option to request the cancellation of a part of your order or the entire order, based on your preference. Please provide specific details to our customer support team, so they can assist you effectively.

Are there any charges associated with order cancellations?

Typically, we don't charge any cancellation fees for orders that are cancelled before they are shipped. However, please note that if your order has already been processed and shipped, you may be responsible for return shipping costs as outlined in our Return Policy.

How will I receive my refund for a cancelled order?

When your order is successfully cancelled before shipment, you can expect a refund to be issued to the original payment method used for the purchase. Please allow 15 days for the refund to reflect in your account.

What steps can I take to ensure I receive a refund for a cancelled order?

If you have successfully cancelled an order, you can expect a refund soon. If you haven't received it within the expected timeframe, please contact our customer support team for assistance. We are committed to investigating the matter thoroughly and ensuring that your refund is processed promptly.

If you have any further questions or need clarification about our Cancellation Policy or any other aspect of your order, feel free to contact our dedicated customer support team. They are here to help you! We are dedicated to making sure that your satisfaction is our top priority, and we are here to guarantee that your experience with Treva Iconic Jewels is nothing short of positive and seamless.